INTRODUCTION

Welcome to the Melandmal.com terms and conditions for use. By accessing the website and/or placing an order, you agree to be bound by these terms and conditions.

1. ORDERS

Once you have placed your order through our secure website, we will send you an email to acknowledge receipt of your order.

Occasionally goods may go out of stock after payment has been debited from your account. If this happens we will notify you by email and credit your account as soon as possible should you wish not to wait for this item to come back into stock.

As part of our check out process, you will be given the opportunity to check your order and to correct any errors until you press the confirm order button

We reserve the right to decline all or part of your order for any reason whatsoever. If we do this we will notify you by email.

2. PRICING

Prices quoted on the Website are correct at the time of publishing. Goods are priced in Pounds Sterling. All prices include VAT (where applicable) at the current rates as shown on the on-line order form and are exclusive of delivery charges.

Our prices include postage and packing to addresses only on the UK mainland. Extra carriage is charged to the following areas: Scottish Highlands, postcodes FK, KW, PA, PH, G83, up to AB (Aberdeen) and IV (Inverness), Scottish Islands HS,ZE. Isles of Scilly, Man, Wight, Channel Islands and Northern and Southern Ireland. If you would like items to be sent to these areas, please contact us and we will give you a carriage cost which will be added to your order should you accept.

The prices indicated apply only to on-line purchases and are not indicative of the price of identical goods purchased at any retailer or by any other means. Prices may change from time to time so please check the up to date pricing before you submit your order.

3. DELIVERY

We will endeavour to deliver the goods to you within 5 to 7 working days from the date of receipt of your order.

Melandmal makes every effort to dispatch goods on time, but does not accept liability for failure to deliver within the stated time.

If the goods we deliver are not what you ordered or are damaged or defective, we shall have no liability to you unless you notify us of the problem within 10 working days of the delivery of the goods in question.

If you do not receive goods ordered by you with 5-7 working days from the date on which you ordered them, we shall have no liability to you unless you notify us at our contact details within 10 working days.

Our prices include postage and packing to addresses only on the UK mainland. Extra carriage is charged to the following areas: Scottish Highlands, postcodes FK, KW, PA, PH, G83, up to AB (Aberdeen) and IV (Inverness), Scottish Islands HS,ZE. Isles of Scilly, Man, Wight, Channel Islands and Northern and Southern Ireland. If you would like items to be sent to these areas, please contact us and we will give you a carriage cost which will be added to your order should you accept.


Nothing in this section affects your statutory rights or any other rights you have under these Terms and Conditions

4. RETURNS

If you are returning a product because of an error on our part, a defect in the product for which we are liable or it is physically damaged due to the delivery, we will be happy to refund the delivery charges incurred in sending the product to you and we'll reimburse your costs in returning it to us. In other circumstances we will expect you to pay the costs of return.

If you wish to return your product please complete the Contact Form and we will respond to you. You will be required to arrange for the return of goods and are advised to send your package by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods.

Where we accept that a product is faulty or you are exercising your rights to cancel under statute or as set out in our Product Terms and Conditions we will reimburse the price of the product together with any delivery charges which we charged for the delivery of the product to you.

You are under a duty to retain possession of the product whilst it is awaiting return to us and to take reasonable care of them during this period.

Melandmal.com does not accept liability for packages damaged during transit. It is your responsibility to pack products adequately to prevent damage.

5. CREDIT AND DEBIT CARD PAYMENT

You shall make payment for the goods by supplying your credit/debit card details in the on-line order form. All purchases made are subject to authorisation by the issuing card authority. We take precautions to keep the details of your order and payment secure. Security of your credit card details is important to us and so we have made arrangements for your payment and credit card details to be handled by Protx. Protx have their own security arrangements which can be viewed at www.protx.com. The Internet is not a secure medium, and we are unable to accept any responsibility for any losses caused as a result of unauthorised access to credit card and payment related information you provide us when placing an order except where this is caused by our negligence.

6. PRODUCT AVAILABILITY

If for any reason the goods are no longer available we will notify you promptly and either:
a) give you the option of receiving alternative goods of similar price and quality; or
b) cancel the item from your order and refund you in full.

If you do not wish to accept the alternative goods offered you may cancel the order and require any money paid to Melandmal in respect of that order to be refunded in full. The cost of returning the alternative goods will be met by Melandmal.

7. LIABILITY

To the fullest extent permitted by law we will not be liable to you or any third party for any:
6.1 loss of business, loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure and/ or loss of data; and/or
6.2 any other loss or damage which does not result directly from the actions of Melandmal, its sub-contractors or agents.
6.3 damage to or loss of data (even if we have been advised of the possibility of such losses)
6.4. In any event our liability to you in connection with any order will not exceed the total price charged for the goods purchased
6.5 Nothing in these Product Terms and Conditions excludes our liability for personal injury or death caused by our negligence nor does it exclude our liability for fraud or fraudulent misrepresentation.

8. COPYRIGHT

7.1 You are permitted to print and download extracts from the Website for your own private use on the following basis:-
a) no documents or related graphics are modified in any way
b) no graphics on this website are used separately from accompanying text; and
c) any of our copyright and trade mark notices and this permission notice appear in all copies

7.2 Unless otherwise stated, the copyright and other intellectual property right in all material on the Website (including without limitatin photographs and graphical images) are owned by us or our licensors. For the purpose of these terms and conditions, any use of such material other than in accordance with this clause for any purpose is prohibited. If you breach any of the terms you permission to use such material automatically terminates and you must immediately destroy any such material.

7.3 Subject to this clause, no part of such materials may be reproduced, displayed, modified, sold or sotred withouth our prior written permission.

7.4 Any rights not expressly granted in these terms are reserved.

7.5 While Melandmal has made every effort to ensure that the software or content contain no errors, viruses or bugs, it makes no warranty or representation (whether express or implied) that this is the case. Melandmal cannot be held responsible for the installation and download of the software or content onto your computer and accepts no liability whatsoever for any direct, indirect or consequential loss or damages arising from or connected to the use of the software or content. You are advised to ensure that you take precautions to protect your computer from virus infection.

9. PRIVACY

Your personal information is important to us. Please see details in our Privacy Statement.

10. HEALTH AND SAFETY

In accordance with the Health and Safety at Work Act 1974 and the Consumer Protection Act 1987, Melandmal confirms that the goods it supplies do not present a hazard to health and safety when properly used in accordance with the manufacturer's instructions for the purpose for which they are designed and when the Customer takes reasonable and normal precautions in their use.

11. FORCE MAJEURE

Where, in spite of its reasonable efforts, Melandmal is unable to perform an obligation due to an act of force majeure including acts of God, civil commotion, riots, flood, drought, fire and legislation, we shall not be deemed to be in breach of our contract with you.

12. YOUR RIGHTS AS A CONSUMER

If you are a consumer (i.e. acting in a personal rather than a business capacity) we respect all your statutory rights including the following:

We provide you with information relating to the goods in writing (including our contact details, a description of the goods, prices and delivery charges, arrangements for payment and delivery and your right to cancel contracts). This information is set out in the on-line order form, these Product Terms and Conditions, and the e-mail acknowledgement of your order.

We will deliver the goods to you within 30 days beginning with the day after the day you submit your order via the Website.

We will let you know if we are unable to supply the goods within the 30 day period because the goods are not available. If we are able to supply alternative goods of similar quality and price we will give you this option. If you decide not to accept the alternative goods, we will pay the cost of returning these alternative goods. If you would rather treat the contract as cancelled we will reimburse all sums you have paid.

You can cancel your purchase within 7 working days after the date the goods are delivered to you provided that they are undamaged in any way and in the condition in which they were sent to you. If you wish to cancel your order, you must notify us in writing by email. (Please use the Contact Form on the Website).

If you exercise your right to cancel we will within 30 days of you cancelling the contract reimburse all sums you have paid free of charge, but you may be responsible for the direct cost of returning the goods. Please see the Returns Policy for more details.
Nothing in this section affects any other statutory rights you may have or any other rights you may have in these Terms and Conditions.

13. ERRORS AND OMISSIONS

Although we try to ensure that all prices on our Website are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and you will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid for the goods.

14. GENERAL

Nothing in these Product Terms and Conditions affects your statutory rights, either as a consumer or otherwise.

If any part of these Product Terms and Conditions is held to be invalid or unenforceable, it shall be deemed severed but this shall not affect the validity or enforceability of the remaining provisions.
The headings are for convenience only and shall not affect the interpretation of these Product Terms and Conditions.

These Product Terms and Conditions shall be governed by and construed in accordance with the laws of England and you submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.

Melandmal.com reserves the right to change or amend these Product Terms and Conditions at any time. You should check these Terms and Conditions each time before you place an order. By placing an order you will be treated as having accepted the Terms and Conditions currently available from this Website at the time the order was placed.

15. FURTHER INFORMATION

If you have any queries regarding these Product Terms and Conditions or regarding submitting orders via the Web Site, please contact us by completing the Contact Form.

The "melandmal.com" Website is operated by and the products available for purchase on the Website are supplied by MJ Harradine Ltd, a company registered in England and Wales under registered number 04633171 and whose registered office address is at 1 Yardley Way, Belper, Derbyshire DE56 0ES

MJ Harradine Ltd. Registered number 04633171
1 Yardley Way, Belper, Derbyshire DE56 0ES